Shared Services User Group

[ Click here for details of previous sessions ]

The Atos Origin Shared Services User group offers members a relaces atmosphere in which to expand their network, discuss current issues and explore emerging challenges for Shared Service practitioners. Membership is free, and the agenda is set by the Users for the Users, there is no sales pressure. (We do it because we are passionate about the value of Shared Services, want to see best practice adopted and like to learn as much as the members do). Half day sessions are held each quarter, including guest speakers, research findings and group discussion.

Regular members include representatives from leading FTSE 500 and leading Public Sector organisations, whose feedback informs us that they find the sessions valuable and informative.

Sharing our expertise with the User Group

Atos Consulting has a wide range of experts with experience of delivering, managing, automating and improving Shared Service Centres. User Group members are able to tap into that knowledge, with specialist technical expertise available on topics such as:

SAP
Oracle
Outsourcing
Business Process Design
Performance Management
People and development

And all key areas that are integral for Shared Services functions such as Finance, HR, Procurement and IT.

User Group Meetings 2007

	Change Management and HR strategies for Shared Services Kirsty Thornton (Atos Origin, People and Change) Our survey at Shared Services Week 2007 in Prague showed that people aspects - both change management during implementation and staff retention and performance in the SSC - were seen as critical - but these are often neglected. In this session learn about how adopting a professional approach can both ease implementation and ensure the high performance you aspire to

	Finance and Document Management outsourcing “Using technology to dramatically improve your collection processes by working as a virtual credit controller for your business” – Richard Manson (Documetric). The Accounts Receivable process is often the last to be considered as a candidate for Shared Services in Finance. Learn how the fear of moving customer centric processes can be eliminated by using the latest technologies to reduce manual intervention in this business critical area http://www.cashcollector.com/demo/index.html

(details of our next seminar will be added shortly)

Venue
4 Triton Square
Regent's Place
London
NW1 3HG
(Warren Street Tube - Northern and Victoria lines)

If you would like to register to attend the User Group meeting, or to receive the Group alerts,
please contact Teresa Borfiga or Barbara Suarez

Future topics for discussion

Multifunctional / Multicultural Shared Services – what are the synergies and benefits of having a common culture
Business Partner role – what does it mean? Finance vs HR
How to successfully manage internal IT relationships
Case Management for Employee Relationships - call centres, tracking systems
Shared Services VS Outsourcing – next leap, pros and cons of both options
Case study from a client who has successfully implemented Oracle within their shared services – benefits, lessons learnt, etc…
Case study from a client who has successfully implemented SAP within their shared services – benefits, lessons learnt, etc…

Click here for details of previous sessions